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Online Art Auction Help
Registration is required to bid.
When you have registered and recieved your password, you are ready to BID.
To register as a new user, click on New Registration. You will be asked for your name, a username (Username), a valid email address, and contact information. The contact address will be given out only to a buyer or seller. Your Username may only contain letters, numbers and _ (underscore). Please enter valid and complete information during the registration process. If not, your user profile will be disqualified and deleted.
A password is automatically generated and sent to the e-mail address you entered during the registration process. The e-mail containing your password and a link to confirm your registration should arrive within a few minutes of submitting your registration form.
In order to activate your account, you have to click on that link.
To change your password or update your registration information, click on "Change Registration" in the menu-navigation bar that is located on the top and bottom of all pages.
Password and Username Recovery
This form is to be used ONLY if you have already registered and have lost or forgotten your Username or Password.
To access the recovery form click on "Lost Username or Password" in the menu-navigation bar.
Your Username and Password will be sent to the e-mail address you provided when you registered with Watercolors by Jack.
How to Bid
If you have not registered yet, please read the Auction Terms before completing the registration form. Registration is required to bid. When you have registered and recieved your password, you are ready to bid. The Bidder has two ways to make a bid and selction is made using radio buttons at the bottom of the Item page.
The first way to make a bid is to use the "Increase my highest bid" option. This is a manual process where you enter the amount you want to bid and then "Place Bid".
Watercolors by Jack also uses a Bid-Agent to allow bidders to "proxy" bid the maximum amount they are willing to pay for an auction item. This function is found on each item's individual bidding page just above the "Place Bid" button. This Bid-Agent will increase bids by the current bid increment as necessary until your maximum is reached. Your maximum bid is held in confidence by the system and the amount is used only to maintain your high bid position. For example, you're willing to pay .00 for an item and the starting bid price is .00. You could bid .00 on this item and if you are using the Bid-Agent, it will show a current bid of .00 (if the minimum bid increment required is .00). If someone else then bids .00 against your .00 current bid, the Bid-Agent will automatically increase your current bid to .00 and so on untill your .00 is exhausted or surpassed.
Please note that even though a Reserve Price has been met, bidding will remain open for an additional 5 minutes after the Deadline if the last bid was made just before the Deadline. Subsequent bids reset the 5 additional minutes function.
Our system will automatically email you if your maximum bid is outbid by another bidder, subject to the reliability of your email service. However, you might be outbid minutes or seconds before the close of an auction, in which case you may not have the opportunity to place a new bid. Therefore, you may want to bid the maximum amount you would be willing to pay for the auction lot when you place your first bid via the Bid-Agent.
note, that as stated in the Auction Terms, by placing a bid you are
making a contract between you and the seller. Once you place a
bid, you may not retract it. In many states, it is illegal to win an
auction and not purchase the item; if you don't want to pay for it,
please don't bid. You may Not not use currency symbols and you Must
include the cents (x.00) in your
bid or an error will be generated.
If You Have The Winning Bid
You will be Notified by email if you have the winning bid (the bid you submitted was the high bid and exceeded the reserve price). This confirmation will include your Username, Auction Item Number, Auction Title, Your Winning Bid Amount, Sellers Contact Information and some Reminders from Watercolors by Jack Auction Site. You can also login to "My-Auction Center" and verify if you have successfully bid on an item.
Some Important Points
1. If you submit a bid on an item, it cannot be canceled and you are obligated to pay in the event that you win the item. Unless you are absolutely certain you wish to purchase an item for any amount, up to that of your maximum bid, do not place any bid on any item. You will be held accountable for your bidding. 2. Do not forget that if you have registered you have unconditionally agreed to the conditions of the Auction Terms and are legally bound by them.
When Using Paypal
This is an instant purchase price determined by the seller. It is an amount that can be paid in order to end the auction early, thereby guaranteeing a winning bid. If you do not see the Buy-It-Now Price next to an item that is still up-for-auction, click on the "Reserve Price Met" link.